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April 26, 2021


11Ethos - The 6 Benefits of a Mystery Shopping Program in 2021
Customers do not always tell us what they really think of a product or service because they don’t want to hurt anyone’s feelings. However, they ...
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Mystery shopping is a market research tool that can help you find out your strengths and weaknesses, as well as make improvements to your customer service, and gain new customers from all those customer loyalty promotions you have been running.
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