An award winning solutions firm operating from Dubai to Abu Dhabi since 2004. We were established in the UK in 1994, with a mission to assist organisations in delivering excellent customer experiences through sharing knowledge, providing guidance and giving the tools to continuously measure and improve.
Our CX solutions enable our customer to measure, map and improve customer journey activities across all delivery channels. Our expertise and knowledge is unrivalled on a global scale and our team has been built on the guiding principles of leadership, teamwork, honesty, respect and accountability which adhere to on a daily basis.
We’ve evolved into a leading global provider of integrated customer experience solutions through continuous innovation and learning. This proven and trusted expertise now helps clients internationally.
Our robust commitment to customers and employees and innovative culture has earned us a multitude of recognition awards.2019