Complacency is the enemy of positive relationships. Take marriage for example when one or both of the partnership begins to take the other for granted, it’s only a matter of time before things turn sour. The same goes for business. If you’re at the top of your game with a regular group of customers buying...Read More

Social media has revolu0onised the way people do business. 85% of companies now use platforms like Twitter, Facebook, Instagram and LinkedIn to increase brand awareness and communicate with their customers, and social media is a fantastic way to boost profits. But it also has a darker side. Customers now have free rein to say whatever...Read More

Making sure customers are happy has always been the key to successful business, and that’s even more so today. With competitors around every corner of the globe, there’s always someone ready to steal your customers if you’re not too careful. Capturing how your customers feel about your company and the services you offer is essential...Read More