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In the programme’s initial stage, Ethos consultants conduct a comprehensive review of an organisation and measure them against the scheme’s defined requirements
Following the initial gap analysis, our consultants work with your team to define all the requirements for programme implementation. The plans laid out will include programme adoption and implementation, initiative profiling, operational, communication and awareness plans
This stage covers the development of framework guides that support the programme’s adoption. The frameworks are supported by regular advisory visits of our consultants to ensure the programme is on track and all gaps covered
Cultural Awareness & Assessment Preparation Our team will roll out a fully structured awareness and preparation plan that includes awareness training, specialised programmes, customer service programmes for frontline staff and assessment preparation camps for senior management. All are tailored to support the organisation’s specific star rating objectives
Our consultants are on hand to lend all support to your programme submission ensuring all the necessary documentation and evidentiary support is supplied