Ethos Online E-Learning
Technology and current days requirements changed the training industry and the approach to training delivery, yet its need and importance to employee and organisational development did not change; for that and part of its continuous evolvement, Ethos Integrated Solutions developed a ready to use platform with customer experience focused topics that will cover the needs for your employees to develop their soft skills.
Our E-learning modules will support improving your employees’ customer centricity and sharpen their knowledge of what it takes to deliver an outstanding customer experience.
8 ready modules that tackle Customer Experience for multiple facades by introducing your employees to customer experience, refining the communication skills, with internal and external customers, to assist in building a positive culture within the organisation; increasing the knowledge of how to understand customers’ needs and happiness and to fulfil them; and finally, how to handle unhappy customers and handle their complaints.
Visit our platform learn.ethosplc.com to enrol your employees in what is most suitable for their development, or contact us to offer you our assistance in customising modules personalised for your organisation.