Blog - Ethos Integrated Solutions

Running a business is tough. Anybody that ever tells you otherwise is either the luckiest person in...

Mystery shopping can be a great way to try new things, get free meals, and even make...

A great customer experience can help set your company apart from all of your competitors. But it...

An efficient team of call center agents plays a great role in the growth of your organization....

Mystery shopping is an effective method for businesses to get insights and information about customer experience, something...

National Customer Service Week 2018 is fast approaching and all the organizations in Dubai and organizations worldwide...

There are many things that take place between the time a customer becomes aware of a product...

No company can survive without its customers, which is why it’s so important to keep them satisfied....

Commonly known as compact visualization of an end-to-end customer experience, customer journey maps empower businesses to make...

Success in business is often heavily correlated to the satisfaction of its customers. This is why it...

You’re good at customer service when you still project a professional and friendly tone even when you...

If you want to succeed, you need to know the importance of customer service. Customer retention is...

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