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5 Customer Experience Lessons from the World’s Biggest Brands

The brands that win the battle for consumer attention — and ultimately loyalty — are the ones...
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Simple Steps to Dramatically Improve Customer Service

As technology continues to progress at a rapid clip, company requirements to develop are growing just as...
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Psychological Benefits of Recognition at The Work Place

When was your last work acknowledgement? When this occurred, what instant emotions did you have? Everybody likes...
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Improve Communication At Work

Let’s face it; communication is one of the most important issues in the workplace. Good communication helps...
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How To Use Social Media As a Feedback Tool

When was the last time you phoned a business to leave feedback to them, or even just...
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How To Improve Your Working From Home?

We are in the middle of a flexible revolution in the workplace. More staff than ever before...
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How Does The Employer Benefit From The Employee Working From Home?

We are in the middle of a flexible revolution in the workplace. More staff than ever before...
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How Does Micromanaging Harm Productivity?

Typically, micromanagement has an adverse connotation. Like bullies, micromanagers use their excessive attention to minute information to...
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4 Benefits Of Live Chats

If you are reading this blog post, you already understand that live chat is a platform where...
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5 Questions You Need to Ask in Employee Satisfaction Surveys

It is widely known that employees are much more likely to be happier, more engaged, and more...
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5 Powerful Ways to Invest in Your Employees

Larger firms and unique startups have plenty of resources to invest in their employees. These companies go...
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How To Achieve a Higher Level Of Customer Service

The value perceived by consumers does not just consist of the price and the quality of the...
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