Media

26 Apr

The Benefits of a Mystery Shopping Program in 2021

It is important to always deliver the best customer service you can to keep your customers coming back again and again. A business that does not have repeat customers will have a hard time surviving the first few years of operation.

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26 Apr

Mystery Shopping Services Can Improve Your Business in 2021

It is important to always deliver the best customer service you can to keep your customers coming back again and again. A business that does not have repeat customers will have a hard time surviving the first few years of operation.

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01 Sep

Why Customer Success is Important Today

Customer success is a business strategy in which businesses achieve company goals by ensuring that their clients get the company advantages they promise. In the traditional business model, marketers ‘ obligation ended with a deal being concluded. But the biggest responsibility of marketers in the subscription economy is to guarantee client success.

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01 Sep

The Importance of First Impressions in Customer Service

Improving the quality of customer service you provide is the fastest way to boost customer loyalty. You have delivered remarkable customer service when you take care of your customers so well that they tell others.

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01 Sep

The 6 Ms That Cause a High Employee Turnover Rate

Business Reference says that some specialists feel that low morale of staff leads to high turnover by establishing an atmosphere where staff are looking for excuses to leave.

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01 Sep

How To Measure Voice of Employee Happiness

Without your staff, where would your business be? A committed and motivated worker can be an important contributing factor to the achievement of a company, both the greatest cost and the greatest resource. On the other side, slow and ineffective are dissatisfied and demotivated workers. Such a state happens when employees are no longer associating the company’s success with their own success.

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