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Our Recent Articles
Blog
June 24, 2018
4 tips to help you boost your workforce productivity
A productive workforce is always the backbone of a successful organization but there’s a lot that goes...
June 19, 2018
5 ways social media can help you collect quality customer feedback
Until the end of the 20th Century there was a customer satisfaction theory that stated: “If someone...
June 19, 2018
5 Simple ways to motivate your staff
Passion is not always the driving factor behind why people work – many of them work just...
June 19, 2018
4 Tips to Help You Improve Your Company Customer Service Strategy
Many companies spend thousands of dollars to promote their business and create a positive image; however, customer...
June 10, 2018
5 Reasons why Employee Happiness should be your topmost priority
In every business, employees are the core of the business success. In order to retain business stability,...
June 10, 2018
5 trends most likely to shape the future of customer Service in 2018
Customer service is one of the most important aspects of every business today and, because of the...
June 10, 2018
Customer Feedback: when and how to collect it ?
Getting quality customer feedback is really important for a business as it helps improve marketing, product development,...
March 26, 2018
Should You Outsource Your Customer Feedback Program or Keep it In-House?
You already know that it’s important to listen to what your customers tell you. All kinds of...
March 26, 2018
How to Turn Customers into Your Promoters
When a customer makes their first purchase with you, it can feel like a victory. But it’s...
February 25, 2018
A Brilliant Culture is Made Up Of These People
To build a coherent and positive working culture, you need to employ the right people. They should...
February 12, 2018
Brand Positioning Vs Brand Identity- What’s The Difference?
One of the biggest challenges you’ll face when running a business is getting your marketing strategy right....
January 9, 2018
How Can Leadership Be Effective For Employee Happiness?
Happy employees are more productive- by at least 12%, according to a survey conducted by the University...
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