Blog - Ethos Integrated Solutions

Running a business, as you no doubt already know, is about much more than having products and...

Customers can be difficult to understand, let alone form a lasting relationship. Using customer experience maps effectively...

They say that life is a journey, but it might be more accurate to say it’s a...

Customer journey mapping can provide valuable insights which enable your business to grow and exceed buyers’ expectations....

Customer journey maps empower businesses to make informed plans based on customer experiences. They help stakeholders gain...

All good leaders know that finding the right staff and looking after them is key to a...

The most coveted customer service programme in the Middle East, The Service Olympian Awards are a must...

The Voice of the Customer (VOC) Program is a relatively new term that describes customers’ feedback about...

Asking for customer feedback is always a double edged sword. It’s great when people have lovely things...

Today’s customer is able to enjoy more choice and convenience than ever before, but this age of...

There’s a whole world of knowledge out there about all sorts of subjects- you can buy books...

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