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4 tips to help you boost your workforce productivity

A productive workforce is always the backbone of a successful organization but there’s a lot that goes...
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5 ways social media can help you collect quality customer feedback

Until the end of the 20th Century there was a customer satisfaction theory that stated: “If someone...
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5 Simple ways to motivate your staff

Passion is not always the driving factor behind why people work – many of them work just...
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4 Tips to Help You Improve Your Company Customer Service Strategy

Many companies spend thousands of dollars to promote their business and create a positive image; however, customer...
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5 Reasons why Employee Happiness should be your topmost priority

In every business, employees are the core of the business success. In order to retain business stability,...
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5 trends most likely to shape the future of customer Service in 2018

Customer service is one of the most important aspects of every business today and, because of the...
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Customer Feedback: when and how to collect it ?

Getting quality customer feedback is really important for a business as it helps improve marketing, product development,...
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Should You Outsource Your Customer Feedback Program or Keep it In-House?

You already know that it’s important to listen to what your customers tell you. All kinds of...
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How to Turn Customers into Your Promoters

When a customer makes their first purchase with you, it can feel like a victory. But it’s...
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A Brilliant Culture is Made Up Of These People

To build a coherent and positive working culture, you need to employ the right people. They should...
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Brand Positioning Vs Brand Identity- What’s The Difference?

One of the biggest challenges you’ll face when running a business is getting your marketing strategy right....
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How Can Leadership Be Effective For Employee Happiness?

Happy employees are more productive- by at least 12%, according to a survey conducted by the University...
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