en+971 4 249 7100 Mon-Thu:7:30-16:30,Fri:7:30-11:30
info@ethosplc.com
Our Recent Articles

Blog

11

Why Continuous Development and Customer Service Training Should Be at the Heart of Every Organisation

Complacency is the enemy of positive relationships. Take marriage for example when one or both of the...
11

Social Media Tracking and How it Could Help Your Organisation

Social media has revolu0onised the way people do business. 85% of companies now use platforms like Twitter,...
11

Different Types of Customer Survey Methods and When to Use Them

Making sure customers are happy has always been the key to successful business, and that’s even more...
11

7 Reasons Why your Customers are not Always Right

Ever heard of the typical business phrase that “the customer is always right” or “customer is king”?...
11

What Makes a Great Customer Experience?

Today’s customer is a discerning and demanding soul. In a world where we can gather information on...
11

How to Use Social Media Effectively to Improve the Customer Experience.

It’s well over a decade since the world discovered Facebook, and there were other social media platforms...
11

How employee engagement improves the customer experience.

Most switched on business owners and Chief Executives know that happy employees are more productive; doesn’t take...
11

What are the benefits of a mystery shopping program?

Human beings are funny creatures. We like to complain about things to our friends, but when presented...
11

Customer Service In an Economic Downturn

There is an old saying that “When the Going Gets Tough the Tough Get Going” and experience...
11

The 2017 Success Formula: Define the Customer Experience from the Get Go

Customer care is a make-or-break for most start-ups, particularly those in the goods and services sectors. Far...
11

7 Lessons Star Wars Can Teach You About Customer Services

With Star Wars: Episode VII – The Force Awakens set to debut in just a few days’...
11

It is time to maximise your employee productivity

Organisation will be only as successful as employees will make it. People have never had an opportunity...
1 8 9 10 11
Call Now Button